This is a quick start guide on how to use your new phones. If you need any further assistance, please call us at 203-744-9760, or email us at support@taptechit.com
Change Voicemail PIN
- Press the Message or Envelope icon on your phone. If you don’t see this key, you can dial 9901.
- Enter your default PIN, followed by the # key.
- Press 5 for the option menu.
- Press 1 to change your PIN.
Record your Voicemail Greeting
- Press the Message or Envelope icon on your phone.
- Enter your PIN followed by the # key.
- Press 6 to change your greeting.
- Press 1 to record your greeting.
- Record your greeting and press # when finished.
- Press 1 to save the recording.
Retrieve your Voicemail
You can access your voicemail by pressing the Message or Envelope button on your phone.
Placing a Call
Pickup the handset or press the speaker button and dial the number you wish to call. It is not necessary to dial 9.
Answering a Call
Pickup the handset or press the speaker button.
Placing a Call on Hold
During a call press the Pause button or Hold key displayed on the menu.
Retrieve a Call on Hold
Press the Resume key.
Transfer a Call
Announced Transfer
This feature allows you to speak with the person you are transferring the call to before sending it.
- Press Transfer. This automatically puts the caller on Hold.
- Dial the extension or phone number and press Send to call.
- Press Transfer to send the held call.
Blind Transfer/Quick Transfer
This feature sends a transferred call without needing to speak to the other user ahead of time.
- Press the Transfer button.
- Press the Blind soft key and dial the extension or phone number.
- Press the Send key.
Transfer directly to voicemail
This will transfer the call directly to another extensions voicemail
- Press the Transfer button.
- Press the Blind soft key and dial 7<extension>.
- Press the Send key.